Service Advisor

ALL ROADS LEAD TO THIS OPPORTUNITY

Valvoline is seeking a Service Advisor to join our team in Lexington, KY. You will be responsible for ensuring that our customers receive exceptional service and support.

As we often say, it starts with all of our people — and that’s where you come in. We’re looking for humble, hungry, and smart people to help us power the future of mobility. You bring your skills, talents and drive. We will give you a great place to work, a competitive salary and benefits, and the resources and support to develop and advance within our global company.

What you'll do

• Service Advisors serve as the liaison between customers and the automotive technicians, properly informing and educating customers on repair and maintenance needs to ensure customer safety and satisfaction. They schedule, confirm and prepare for appointments with customers to expedite their service experience. In addition, they enter repair orders into service database system; produce repair orders for customers with full transparency including cost and time estimates.
• Work with preferred vendors to source parts needed for service orders
• Control the inventory

How you'll succeed:

• You are friendly and ready to work as part of a customer-focused team
• Have an eagerness to learn
• Must have valid driver's license 

Benefits include:

• Competitive pay
• On-the-job training
• Paid weekly
• Company provided uniforms, tools, and steel-toed shoes
• We promote from within– a commitment we are passionate about
• No late evenings
• Tuition assistance*
• Paid time off and holidays*
• Medical, dental, vision, and 401(k) savings plans*

*Terms and conditions apply, and benefits may differ depending on location

Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.