Supervisor- Credit and Collections

It All Starts with Our People

As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology to strengthen our ability to efficiently deliver Quick, Easy, Trusted service across all our stores – every day. We're not just in the car business; we're in the people business. And we're looking for humble, hungry, and smart people to help us shape the future of mobility. If you're hungry to drive change and seek a dynamic, collaborative environment that fuels both personal and professional growth, you've found your place with us.

Our highest priority is creating a welcoming workplace with team members from a wide variety of diverse backgrounds and experiences.

The Opportunity

The Supervisor, Credit and Collections is responsible for leading the fleet credit and collections across North America. Responsibilities include, but are not limited to, credit and collections for all fleet customers; training, coaching and supervision of credit team members; coordination of cross-functional review of accounts with fleet operations team; assisting Finance leadership with developing fleet credit policies and enforcing those; and managing credit holds. The Supervisor, Credit and Collections, will also be responsible for all A/R reporting including but not limited to required reporting to accounting (CECL, Bad Debt Reserve) and management reporting for both Fleet operations and Finance management.  

How You'll Make a Difference

• Mentors, trains and reviews Fleet Collections Team Members. Includes assisting Finance leadership with establishing productivity and quality performance measurements, monitoring performance against established goals and coaching employees on process improvements.
• Resolve fleet collection issues that require account escalation and reconciliation (includes training of other team members on how to approach this situation); ensure fleet collections is contacting customers with past due account and initiating appropriate action and maintaining records according to established procedures in a manner that will result in maximum sales, sound receivables and prompt conversion of receivables into cash with minimum past dues.
• Produce A/R related reporting- for both accounting requirements and management information.
• Ensure all documentation is SOX compliant, up-to-date, accurate and easy to understand.  
• Assist Finance leadership with creation, maintenance and enforcement of Fleet Credit Policy and Procedures. This includes any necessary updates to improve efficiencies. 

Requirements

• Bachelor’s degree in Accounting, Finance, or related field preferred.
• 3+ years of experience in cash application or accounts receivable.
• 1–2 years of supervisory or team lead experience.
• Strong attention to detail and analytical skills.
• Proficiency in ERP systems (e.g., SAP, Oracle) and Excel.
• Must be authorized to work in the U.S. 

We Take Care of the WHOLE You

• Health insurance plans (medical, dental, vision)
• HSA and flexible spending accounts
• 401(k)  
• Incentive opportunity*
• Life insurance
• Short and long-term disability insurance
• Paid vacation and holidays*
• Employee Assistance Program
• Valvoline Instant Oil Change discounts
• Tuition reimbursement*
• Adoption assistance* 

*Terms and conditions apply, and benefits may differ depending on position.

Your Path to Valvoline

Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Join us in revolutionizing the automotive aftermarket industry while enjoying competitive benefits, a supportive work culture, and opportunities for advancement. Apply now and become an integral part of our journey at Valvoline.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided upon request to applicants with disabilities to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.