Director, Digital Product

It All Starts with Our People

As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology to strengthen our ability to efficiently deliver Quick, Easy, Trusted service across all our stores – every day. We're not just in the car business; we're in the people business. And we're looking for humble, hungry, and smart people to help us shape the future of mobility. If you're hungry to drive change and seek a dynamic, collaborative environment that fuels both personal and professional growth, you've found your place with us.

Our highest priority is creating a welcoming workplace with team members from a wide variety of diverse backgrounds and experiences.

How You'll Make a Difference

Valvoline has a rewarding opportunity as a Director, Digital Product. In this role, you will lead the vision, strategy, and execution of technology products that power retail store operations and enable frontline employees to perform at their best. This role oversees a portfolio spanning store services platforms, workforce/HR technologies, learning and development systems, and employee experience tools. The director partners closely with operations, Central Operations, Franchise, HR, IT, and field leadership to deliver intuitive, scalable, and high‑impact digital solutions that improve efficiency, reduce friction, and elevate the employee and customer experience.

Key Responsibilities

Product Strategy & Vision

• Define a multi‑year product strategy for retail store services and employee‑enabling technologies aligned to enterprise goals.
• Build and maintain a clear product roadmap grounded in business outcomes, user insights, and operational realities.
• Identify opportunities to modernize legacy systems, streamline workflows, and introduce new capabilities that improve store performance and employee engagement.

Leadership & Stakeholder Alignment

• Lead and mentor a team of Sr Product Managers, Product Owners, and cross‑functional contributors, fostering a culture of customer‑centricity, experimentation, and accountability.
• Serve as a liaison between retail operations, Central Operations, Franchise, HR, learning teams, IT engineering, and executive leadership.
• Lead a team to translate complex business needs into actionable product requirements and measurable success metrics.

Product Delivery & Execution

• Oversee end‑to‑end product lifecycle management—from discovery and prioritization to delivery, adoption, and continuous improvement.
• Partner with engineering, UX, data, and architecture teams to ensure high‑quality, scalable, and secure product releases.
• Drive adoption and change management across thousands of store employees, ensuring solutions are intuitive, reliable, and operationally sound.

Operational Excellence

• Monitor product performance using data, analytics, and field feedback to inform enhancements and future investments.
• Ensure compliance, accessibility, and operational readiness across all employee‑facing technologies.
• Manage vendor relationships, budgets, and technology contracts where applicable.

Employee Experience & Enablement

• Champion the digital employee experience across HR, learning, scheduling, communications, and performance tools.
• Partner with Employee Enablement teams to deliver modern, mobile‑first solutions that support onboarding, training, career development, and day‑to‑day productivity.
• Ensure store teams have the right digital tools to serve customers efficiently and confidently.

What You’ll Need to Succeed

Qualifications

• 10+ years of product management experience, with at least 3–5 years leading product teams.
• Proven success delivering digital products in a retail, store operations, or employee‑enablement environment.
• Strong understanding of retail workflows, frontline employee needs, and operational constraints.
• Experience with HRIS, LMS, workforce management, or internal communications platforms is highly valuable.
• Demonstrated ability to influence senior leaders, manage complex stakeholder landscapes, and drive alignment.
• Expertise in agile product development, user‑centered design, and data‑driven decision‑making.
• Excellent communication, storytelling, and change‑leadership skills.

Impact of the Role

• This director shapes the digital backbone of the retail workforce—improving store execution, reducing operational friction, and creating a more empowered, capable, and engaged employee base. The work directly influences customer satisfaction, operational efficiency, and the overall health of the retail ecosystem.

We Take Care of the WHOLE You

• Health insurance plans (medical, dental, vision)
• HSA and flexible spending accounts
• 401(k)  
• Incentive opportunity*
• Life insurance
• Short and long-term disability insurance
• Paid vacation and holidays*
• Employee Assistance Program
• Valvoline Instant Oil Change discounts
• Tuition reimbursement*
• Adoption assistance* 

*Terms and conditions apply, and benefits may differ depending on position.

Your Path to Valvoline

Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Join us in revolutionizing the automotive aftermarket industry while enjoying competitive benefits, a supportive work culture, and opportunities for advancement. Apply now and become an integral part of our journey at Valvoline.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided upon request to applicants with disabilities to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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