Assistant Service Center Manager
Job Description
Assistant Service Center Manager
Job Description
$18.50 * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match
As an Assistant Service Center Manager (ASCM), you are the right hand of the Service Center
Manager. You are responsible for taking the lead in helping build a high-performing team
capable of making the Valvoline Instant Oil Change (VIOC) service experience from the service
experience of all other providers. In addition to working on cars and taking care of our guests,
you will lead, train, and supervise hourly employees.
Only candidates with six months in a supervisory position will be considered.
New will hires for this position will have a starting wage of $18.50 per hour. Upon completion
of ASCM training, the wage will be increase to $20.50.
The perks and benefits we'll provide:
• Competitive pay and paid time off (PTO)
• Flexible work schedule: No late evenings or holidays
• Paid on-the-job training - No previous automotive experience is required
• Company-provided uniforms and tools
• Medical and prescription drug coverage
• 401(k) retirement savings plan with company match
• We promote from within - a commitment we are passionate about
• 50% discount on VIOC automotive services
Terms and conditions apply.
How you'll make a difference:
• Perform oil changes and additional car maintenance services
• Assist the Service Center Manager (SCM) in the daily operation and oversight of the
service center
• Deliver a positive first impression to each guest with a warm and friendly greeting
• Build trust and win repeat, loyal customers
• Support the SCM with inventory, labor management, and financial performance of the
service center
• Mentor, lead, and train the team to optimize their development
• Help maintain a clean, well-organized service center and facilitate a safe and secure
working environment
• Become familiar with Environmental, Health & Safety compliance and other policies
and procedures
What you'll need to succeed:
• Six months of supervisory experience required, preferably in a retail environment
• A friendly spirit and willingness to work as part of a customer-focused team, with
effective interpersonal and oral communication skills
• Knowledge of cash handling, facility, and safety control policies and practices
• Ability to occasionally lift up to 50 pounds
• Be able to stand for extended periods of time and climb stairs
• Comfortable working in a non-climate-controlled environment
• Have full mobility and can twist, stoop, and bend
• High school diploma or equivalent
• English fluency in reading, writing, and speaking
How you'll advance in your career:
At VIOC, your roadmap to career advancement is limitless! With an award-winning training
program, commitment to safety, and fair and honest values, we're here to help you reach
every milestone.
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All
qualified applicants will receive consideration for employment without regard to race, color,
religion, sex, gender identity, sexual orientation, national origin, or protected veteran status.
Career Progression at vioc
An Exciting Road Ahead
You don’t need previous automotive experience to thrive at one of our Service Centers—our award-winning training and growth programs will keep you moving forward.
* Timeframes are average estimates and not guaranteed.
We take a promote-from-within approach, with more than 90% of our managers starting in entry-level positions at our Service Centers.
Entry-Level Lube Technician
As an Entry-Level Lube Technician, you’ll learn how to work on the automobiles and ensure the services are performed for our guests—all while adhering to our SuperPro™ procedures to the costumers’ satisfaction. You’ll also perform basic preventive maintenance, including top and bottom-side services like light/wiper checks, fluid top-offs, oil changes, and tire rotations.
Search Entry-Level Lube Technician JobsCertified Technician
Timeframe: Potentially 2 Months From Hire
As a Certified
Technician, your key area of focus will be physically working on the
automobiles and ensuring the services are performed while adhering to
SuperPro™ procedures and to the customers' satisfaction. You’ll also
perform basic preventative maintenance, including top and bottom-side
services like light/wiper checks, fluid top-offs, oil changes, and tire
rotations.
Senior Technician
Timeframe: Potentially 6-10 Months From Hire
Although your
key responsibilities as a Senior Technician will include physically
working on the automobiles and working with customers directly, this is
a lead role within the Service Center. In addition to helping train new
employees, you’ll also have responsibility for opening and closing a
Service Center on your own.
Assistant Service Center Manager
Timeframe: Potentially 12-15 Months From Hire
In this role,
you’ll be the right-hand to the Service Center Manager—and be
responsible for taking a lead in helping build a high-performance team
capable of differentiating our service experience from all other service
providers. In addition to physically working on automobiles and taking
care of customers, you’ll advise, train, and supervise hourly employees
on SuperPro™ and other policies and procedures.
Service Center Manager
Timeframe: Potentially 1.5-2 Years From Hire
As a Service
Center Manager, you’ll be responsible for maximizing the profitability
of your own store by delivering a preferred consumer experience. You’ll
lead team recruiting, selection, development, and performance
management, as well as ensure Environmental Health and Safety compliance
for consumers and employees. You’ll also assist in building a loyal base
of consumers by delivering a superior automotive experience built on
trust and the utmost professionalism.