Assistant Manager in Training - Hunter's Creek
Job Description
The Assistant Service Manager In Training at Valvoline Instant Oil Change (VIOC) is a key member of our local team from both a technical and managerial standpoint. This role is ideal for a person who wants to lead one of our service centers and is ready to start taking the initiative among auto technicians. With the goal to become a Service Center Manager, this position sets up our team members for success.
A day in the life of an Assistant Service Manager In Training at VIOC changes rapidly hour by hour.
Responsibilities include:
• Supervising and mentoring all service Technicians
• Providing service training to new Technicians
• Helping the Service Center Manager to find solutions for customer service
• Provide superior customer service leadership
• Running inventory, scheduling and payroll as business elements of the service center
• Help to maintain a clean, well-organized service center and facilitate a safe and secure working environment
• Open and/or close the service center under specific direction of the Service Center Manager
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook and company communications
Physical Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employees are required to stand, stoop, kneel, walk, and bend for up to 8 hours.
• Must be able to lift to 50 lbs.
• Must have full body mobility (twisting, turning, bending, stooping, squatting. and working for extensive periods of time with hands above head)
• Work in cramped areas and in awkward body positions
• Climb ladders occasionally
• Walk up and down stairs
• Work while wearing personal protective equipment
• Work around high noise levels
• Must be able to walk/stand continuously
• Must be physically fit with unimpaired balance or mobility to work around floor openings with a depth up to ten feet
• Must be able to guide in vehicles weighing up to 10,000 GVWR
• Must have quick reflexes and ability to work in a physically demanding environment
Knowledge and Skills:
• Effective interpersonal, oral and written communication skills
• Knowledge of cash, facility and safety control policies and practices
Work Experience and/or Education:
• High school diploma or equivalent
• 1 year of supervisory experience or related experience/training preferred
The perks and benefits we'll provide for you:
- Competitive pay, flexible pay options including Daily Pay, payroll debit cards and direct deposit.
- Paid vacation, and holiday pay.
- Flexible work schedule. - No late evenings.
- Paid on-the-job-training. - No previous automotive experience is required.
- Medical, dental, vision, and 401(k) savings plans - 100% match up to 3%
- We promote from within - a commitment we are passionate about.
- Company provides uniforms and tools.
- 40% discount on Valvoline Instant Oil Change automotive services.
• We are An Equal Opportunity Affirmative Action Employer
Working at Valvoline Instant Oil Change
At VIOC, we support our Assistant Service Manager In Training in order to provide a clear career path toward a Service Center Manager position. We strive to recognize our current employees and promote from within. We do hire deserving candidates directly as Assistant Service Center Managers as well and provide a VIOC fast-paced training course, so if you feel you encompass the experience and skillset to succeed, we encourage you to apply today!
By applying for the Assistant Service Center Manager In Training position at VIOC, you are putting your career in your own hands. The opportunity lies far beyond a job with a clear career track. We value our employee's honesty, push for effective work ethics, recognize achievement and focus on self-improvement and ongoing learning. Apply today to begin your path to success at VIOC.
Career Progression at vioc
An Exciting Road Ahead
You don’t need previous automotive experience to thrive at one of our Service Centers—our award-winning training and growth programs will keep you moving forward.
* Timeframes are average estimates and not guaranteed.
We take a promote-from-within approach, with more than 90% of our managers starting in entry-level positions at our Service Centers.
Entry-Level Lube Technician
As an Entry-Level Lube Technician, you’ll learn how to work on the automobiles and ensure the services are performed for our guests—all while adhering to our SuperPro™ procedures to the costumers’ satisfaction. You’ll also perform basic preventive maintenance, including top and bottom-side services like light/wiper checks, fluid top-offs, oil changes, and tire rotations.
Search Entry-Level Lube Technician JobsCertified Technician
Timeframe: Potentially 2 Months From Hire
As a Certified
Technician, your key area of focus will be physically working on the
automobiles and ensuring the services are performed while adhering to
SuperPro™ procedures and to the customers' satisfaction. You’ll also
perform basic preventative maintenance, including top and bottom-side
services like light/wiper checks, fluid top-offs, oil changes, and tire
rotations.
Senior Technician
Timeframe: Potentially 6-10 Months From Hire
Although your
key responsibilities as a Senior Technician will include physically
working on the automobiles and working with customers directly, this is
a lead role within the Service Center. In addition to helping train new
employees, you’ll also have responsibility for opening and closing a
Service Center on your own.
Assistant Service Center Manager
Timeframe: Potentially 12-15 Months From Hire
In this role,
you’ll be the right-hand to the Service Center Manager—and be
responsible for taking a lead in helping build a high-performance team
capable of differentiating our service experience from all other service
providers. In addition to physically working on automobiles and taking
care of customers, you’ll advise, train, and supervise hourly employees
on SuperPro™ and other policies and procedures.
Service Center Manager
Timeframe: Potentially 1.5-2 Years From Hire
As a Service
Center Manager, you’ll be responsible for maximizing the profitability
of your own store by delivering a preferred consumer experience. You’ll
lead team recruiting, selection, development, and performance
management, as well as ensure Environmental Health and Safety compliance
for consumers and employees. You’ll also assist in building a loyal base
of consumers by delivering a superior automotive experience built on
trust and the utmost professionalism.