Sr. Manager, UX Lead

Why Valvoline?

We've been in the car business for more than 150 years, starting with the invention of the world's first branded motor oil. Today, we're a global leader in automotive services and lubricants, driven every day by a people-centered focus on innovation and service excellence. We're looking for humble, hungry, and smart people to help us power the future of mobility. If you're looking for a collaborative and flexible work environment that invests in your growth and success, you've come to the right place.

At Valvoline, "It all starts with our people." Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority. People of color, women, LGBTQIA+, veterans, and persons with disabilities are strongly encouraged to apply.

Careers for the Driven

Valvoline has a rewarding opportunity as a Sr. Manager UX Lead. We whole-heartedly adopt a 'never idle' mindset. We also know that outstanding service begins and ends with our employees. So, we're looking for good people to join our team. You bring your skills, talents, and drive. We will give you a great place to work, a competitive salary and benefits, and the resources and support to develop and advance within our global company.

How You'll Make an Impact

In this role, the Sr. Manager UX Lead will lead a team to design best-in-class interfaces, dialogs, and research to get closer to our customers. You'll develop and articulate a strategic vision for the portfolio and prioritization with trade-offs. You'll analyze customer behaviors, identify opportunities to solve problems and create an innovative customer-centric experience in a fast-paced and collaborative environment.

Primary responsibilities include:

• Build out and lead a team to design best-in-class interfaces and research to get closer to our customers
• Develop and articulate a strategic vision for the portfolio and prioritization trade-offs.
• Define and build UX standards that are used with product and engineering counterparts to elevate and evolve the customer experience so we can consistently meet customer needs
• Lead research, prototyping, and UX designers for various business operations
• Lead innovation of new products and capabilities focused on building customer trust, simplicity, and convenience
• Analyze customer behaviors, identify opportunities to solve problems, and create an innovative customer experience in a fast-paced and collaborative environment 

What You'll Need

• Bachelor's degree or the equivalent in Business Administration, Computer Science, or related field  
• Minimum of seven years of experience as a user experience designer, interaction designer, product designer, or similar role designing mobile, web, and/or other applications
• Minimum of three years of leadership experience  
• Excellent communication and storytelling skills
• Proven experience with rapid, iterative research, design and development processes
• Proven track record presenting to and influencing people, from other designers to senior executive management 

• Must be authorized to work in the U.S. 

Benefits That Drive Themselves

• Health insurance plans (medical, dental, vision)
• HSA and flexible spending accounts
• 401(k)  
• Incentive opportunity*
• Life insurance
• Short and long-term disability insurance
• Paid vacation and holidays*
• Employee Assistance Program
• Employee discounts
• Tuition reimbursement*
• Adoption assistance*

*Terms and conditions apply, and benefits may differ depending on position.

Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Are you good at what you do? Join us.

The Company endeavors to make its recruitment process accessible to any and all users.  Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process.  Please contact Human Resources at 1-833-VVVReport or email ECC@Valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process.  The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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