Franchise Business Consultant

It All Starts with Our People

As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology to strengthen our ability to efficiently deliver Quick, Easy, Trusted service across all our stores – every day. We're not just in the car business; we're in the people business. And we're looking for humble, hungry, and smart people to help us shape the future of mobility. If you're hungry to drive change and seek a dynamic, collaborative environment that fuels both personal and professional growth, you've found your place with us.

Our highest priority is creating a diverse and welcoming workplace with team members from varied backgrounds and experiences. People of color, women, LGBTQIA+, veterans, and persons with disabilities are strongly encouraged to apply.

The Opportunity

Valvoline has a rewarding opportunity as a Franchise Business Consultant. In this role, you will partner with VIOC Franchises to assist them in adequately growing the VIOC brand in people development, process execution, and key metric performance. This position requires a skilled level of communication and influence. The candidate will interact professionally and socially with franchise organizations' owners and field leaders (General Manager, Area Manager). They must be able to gain their confidence and influence decisions to engage in VIOC initiatives and best practices to help maximize business results and VIOC brand expectations.

How You'll Make a Difference

• Assess franchise store and system level operations, including oil change process execution, proper use of training tools (including facilitating classes when needed), average ticket results, OCPD (oil changes per day), floor management, inventory controls, proper scheduling, proper staffing, store appearance, curb appeal, recruiting, team member onboarding, employee appraisals, and retention of quality personnel through store visits and audits.

• Understand how to manage profit and loss.

• Develop and implement solutions to improve business where opportunities exist that maximize buy-in by franchisees, resulting in maximized revenue, profit, and royalties.

• Ensure implementation of current and new VIOC initiatives by delivering or coordinating appropriate training, including in-store, classroom, and virtual facilitation.

• Create and deliver an annual Business Review to each franchisee using the franchise business review template.

• Influence franchisees to purchase ancillary products from Valvoline/VIOC.

• Collaborate with the Distributor Sales group to resolve conflicts between VIOC and Valvoline distributors.

• Monitor product compliance and purchase compliance and address issues as they arise.

• Work with the marketing team to ensure the franchisee makes the recommended spending on current marketing initiatives for maximum results.

• Lead franchisees to become growth-ready and assist with expansion activities such as site selection and investigating acquisition opportunities. Coordinate and assist in new franchise store openings.

• Provide professionally written follow-ups to franchisees and field leaders and document visits and follow-ups in Salesforce/Zoho.

• Act as primary contact between VIOC and Franchise community. Ensure that the Franchisee and VIOC are following all terms and conditions of the Franchise License Agreement.

What You'll Need to Succeed

• High school diploma (Bachelor's degree in Human Resources, Business, or related field preferred)

• Able to stand and sit for long periods of time (4-6 hours at a time)

• Able to travel utilizing mass transit (planes, automotive vehicles) and/or company vehicles

• Able to lift objects weighting 50-70 lbs. (luggage)

• Minimum of five years of retail service management experience (VIOC preferred)

• Minimum of three years of multi-unit management experience

• Strong knowledge of retail stores and/or retail field operations (VIOC preferred)

• Must have worked in a high-volume retail environment with a high focus on people development and financial performance

• Demonstrated experience building and maintaining positive and collaborative relationships internally and externally

• Demonstrated experience managing vendor relationships

• High degree of initiative and independent execution; capable of thriving as a team player but also driven by autonomy

• Extremely organized and communicative with the ability to speak confidently and present to large groups

• Excellent track record of developing high-quality talent with low turnover

• Experience with and ability to consistently use Microsoft tools and applications, including MS Word, Excel, Outlook, PowerPoint, Teams, and other standard business-related applications

• Must be authorized to work in the U.S.

We Take Care of the WHOLE You

• Health insurance plans (medical, dental, vision)
• HSA and flexible spending accounts
• 401(k)
• Incentive opportunity*
• Life insurance
• Short and long-term disability insurance
• Paid vacation and holidays*
• Employee Assistance Program
• Valvoline Instant Oil Change discounts
• Tuition reimbursement*
• Adoption assistance*

*Terms and conditions apply, and benefits may differ depending on position.

Your Path to Valvoline

Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Join us in revolutionizing the automotive aftermarket industry while enjoying competitive benefits, a supportive work culture, and opportunities for advancement. Apply now and become an integral part of our journey at Valvoline.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided upon request to applicants with disabilities to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.comto make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.