Customer Care Agent- 1/21 Class

The Opportunity

Valvoline is actively hiring 100% Remote Customer Care Agents. We whole-heartedly adopt a ‘never idle' mindset. We also know that outstanding service begins and ends with our employees. So, we’re looking for good people to join our team. You bring your skills, talents and drive. We will give you a great place to work, a competitive salary and benefits, and the resources and support to develop and advance within our company.

As we often say, it starts with all of our people — and that’s where you come in. We’re looking for humble, hungry and smart people to help us power the future of mobility. If you’re looking for a collaborative and flexible work environment that invests in your growth and success, you’ve come to the right place.

Our highest priority is creating a welcoming workplace with team members from a wide variety of diverse backgrounds and experiences.

Salary

Pay starting at $18.65/hour

How You'll Make a Difference

• Delivering world class customer service to customers with issues and inquiries via phone in a contact center environment
• Maintaining solid customer relationships by handling customer inquiries
• Using proprietary software programs to track calls
• Utilizing research skills to troubleshoot customer issues
• Providing proactive communication to internal and external customers
• Maintaining productive relationship with peers through positive team work
• Working with customers to identifyautomotive maintenance needs
• Performing other duties as assigned

What You'll Need to Succeed

• High School diploma or equivalent
• Authorized to work in the US

Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Are you good at what you do? Join us.

We Take Care of the WHOLE You

• Incentive opportunity*
• Paid training
• Health insurance plans (medical, dental, vision)
• 401(k)
• Paid vacation and holidays*
• Tuition reimbursement*
• Employee Discounts
• A fun work environment and much more!

Target of 5% of eligible base salary earnings. Plan based upon global Valvoline financial performance and provides a payout opportunity on an annual fiscal year basis. Terms and conditions apply, and benefits may differ depending on position.

Your Path to Valvoline

Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Join us in revolutionizing the automotive aftermarket industry while enjoying competitive benefits, a supportive work culture, and opportunities for advancement. Apply now and become an integral part of our journey at Valvoline.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided upon request to applicants with disabilities to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.comto make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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