Job Description

Mr. Sparkle Car Wash Manager-

Leads car wash location to obtain customer satisfaction and retention, team member satisfaction and retention, while upholding Mr. Sparkle's image and reputation and achieving all performance objectives.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.

Skills / Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Builds a loyal customer base by establishing a trusting relationship based on integrity and fairness.
  • Listens effectively to understand and communicate in a business-like manner to both customers and employees all pertinent subject matter.
  • Presents a warm, friendly, knowledgeable, and professional image to customers.
  • In charge of the location’s maintenance (maintain cleanliness of sites, equipment maintenance/repair & chemical care and quality of the wash service).
  • Maintain accountability for the operations of the car washes (deposits, inventory, cashier machine functionality & discount codes).
  • Invoice’s customers using proper procedures for cash, charge & credit.
  • Handles customer complaints, employee conflicts and daily operational problems in an even-tempered, fair, and consistent manner.
  • Learns and understands the performance business data and applies it fairly to daily operations and decisions in effort to increase productivity.
  • Reaches established monthly goals.
  • Follows daily opening and closing procedures accurately.
  • Responds accurately and on time to all administrative duties and deadlines, including employee scheduling, evaluations, deposits, inventory, etc.
  • Oversight of wash property including curb appeal

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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