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Customer Service Advisor - West Bend - Main St.

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Customer Service Advisor - West Bend - Main St.
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Schedule :
Both: Full-Time and Part-Time
Location :
West Bend, WI US
JobDescription :

Accelerate your potential


Geared for the Driven
Interested in a rewarding career with great pay, outstanding benefits and the opportunity to grow? Valvoline Instant Oil ChangeSM (VIOC), a division of ValvolineTM, is hiring Customer Service Advisors. Whether you’re looking for a part-time job with flexible hours or a full-time career with unrivalled advancement potential, you’ll find it all at VIOC. With an award-winning training program and fair and honest values, we’re here to help you reach every milestone and have some fun in between.

What you'll do
As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training program will prepare you to be skilled, confident and exceptional under the hood and communicating with our guests.

  • Deliver a positive first impression to each guest with a warm, friendly greeting
  • Present oil change options and additional services based on manufacturer recommendations
  • Build trust and win repeat, loyal customers
  • Evaluate customers' needs, working quickly and efficiently
  • Provide hands-on assistance under the hood as needed
  • Master products, services, and company knowledge

How you’ll succeed
  • Have effective interpersonal, oral communication skills
  • You enjoy interacting with people face-to-face
  • You are friendly and ready to work as part of a customer-focused team
  • Have an eagerness to learn and grow
  • You can lift up to 50 pounds
  • Have full mobility and the ability to work with your hands above your head
  • Can stand for extended periods of time and climb stairs

Why choose a career with VIOC?
For over 30 years, we’ve been bringing the convenience of fast, friendly maintenance service to busy people. Today, we operate over 1,100 locations across the U.S. and growing. We’re passionate about cars, but we’re really in the business of taking care of people. We live by the policy of promoting from within and maintaining an unwavering dedication to hiring, developing and supporting the best talent in the world. Isn’t it time you aligned your career to your needs? Join us today!

Benefits include:
  • Competitive pay & flexible work schedule
  • Flexible hours
  • We promote from within – a commitment we are passionate about
  • No late evenings
  • Tuition reimbursement *
  • Paid vacation, holidays, and sick time*
  • Medical, dental, vision, and 401(k) savings plans*

*Terms and conditions apply and benefits may differ depending on location

Valvoline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Valvoline Instant Oil Change

Auto Technician – West Bend / Main St.

Valvoline Instant Oil Changesm delivers a premium retail automotive experience by providing our customers with the very best preventive maintenance service available today.  Our goal is to craft each customer experience to reflect our legendary history of greatness and innovation in the industry.  At Valvoline Instant Oil Change we strive to live our vision and values by being fair and honest with our employees and customers, being great at what we do, recognizing and celebrating achievement, and making our jobs fun!

In your role as Auto Technician, you will be responsible for ensuring a world-class customer experience by:

  1. Facilitating face-to-face interactions with our guests
  2. Evaluating customer needs
  3. Advising our customers on their automotive needs based on manufacturer recommendations
  4. Contributing to a fun team atmosphere
  5. Performing automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers.
  6. Maintaining a clean and safe workplace

To qualify for the Auto Technician position, you should:

  1. Be friendly and willing to work as part of a great team devoted to the customer
  2. Be willing to learn
  3. Be able and willing to lift up to 50 pounds
  4. Have full mobility and be able to work with your hands above your head
  5. Be able to stand for extended periods of time
  6. Be able to climb stairs

We offer a wealth of benefits and growth opportunities, including 270+ hours of comprehensive on-the-job training designed to provide you with all the skills and knowledge you’ll need to succeed in your career at VIOC.  Our benefits include:

  1. Unique promotional program that results in 98% of our Service Center Managers being promoted from hourly service center positions
  2. Flexible work schedule
  3. No late evenings

At Valvoline Instant Oil Change, we provide an award-winning training programto get you up-to-speed and on your way!  We don’t require that you have previous automotive experience, but we do require that you have a desire to learn and grow in an environment that provide numerous promotional opportunities.  It’s time to put your career back in your hands!  Come join us as we build the world’s leading engine and automotive preventive maintenance company by bringing Hands on Expertise and an unwavering commitment to acquiring, developing, and protecting the best talent in the world! 

* Terms and conditions apply.

Valvoline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Apply Now >>    
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